Awareness EMSEVT data transmission issue

The designated postal operator of the the United Kingdom, Royal Mail, has informed of an IT issue affecting EMSEVT scanning data for a significant volume of import parcels and packets.

Due to a recent internal system change on 11th Aug, some tracking events are not reaching to origin postal operators or IPC/UPU systems, although they are appearing on Royal Mail’s Track & Trace.

Royal Mail IT suppliers are investigating the root cause.

Customers  are invoted to Royal Mail or Parcelforce track and trace if any enquires:

https://www.royalmail.com/track-your-item

https://www7.parcelforce.com/track-trace

Royal Mail apologises for any inconvenience and will provide updates.