Mexico – Hurricane Otis

Updates 06.02.2024:

The designated operator of Mexico, Servicio Postal Mexicano, would like to advise that the situation in Acapulco and the surrounding municipalities remains critical. However, basic postal services (letter-post and parcel-post items) have been re-established.

Servicio Postal Mexicano is still unable to guarantee electronic data interchange with its partners owing to a lack of power and connectivity in the affected areas, as indicated in the previous message.

Servicio Postal Mexicano thanks all partners and customers for their understanding. It will provide an update once the situation has returned to normal.


The designated operator of Mexico, Servicio Postal Mexicano, has informed that, following the passage of the category-five Hurricane Otis through the port of Acapulco in the state of Guerrero on Thursday, 26 October, postal services have been suspended in the affected areas until further notice.

In addition, following the devastation caused by Hurricane Otis, Correos de Mexico has declared a situation of force majeure in the affected areas. Power and telephone lines are down, infrastructure has been damaged, and road access is difficult. The authorities are still assessing the damage, and the work needed to reopen roads and restore power and communications.

Deliveries of letter-post, parcel-post and EMS items are suspended in the following areas:

MunicipalityPostcode range
Ayutla de los Libres3920039229
Acapulco de Juárez3930039937
San Marcos3996039997
Zihuatanejo de Azueta4088040897
Técpan de Galeana4090040929
Atoyac de Álvarez4093040958
Coyuca de Benítez4097040997
San Luis Acatlán4160041637

Servicio Postal Mexicano thanks all partners and customers for their understanding and will provide an update once the situation is back to normal.