United Kingdom of Great Britain and Northern Ireland – Disruption to postal services due to global IT outage 

Update of 24.07.2024: normal operations have been restored.

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The designated operator of the United Kingdom of Great Britain and Northern Ireland, Royal Mail, would like to advise that the global IT outage on Friday, 19 July 2024, has impacted several services, data flows and production systems across Royal Mail and Parcelforce since the morning of 19 July.

While Royal Mail and its IT suppliers are taking all necessary measures to mitigate the disruption, delays in export and import services for international letter and parcel post are expected.

Royal Mail apologizes for any inconvenience, thanks its partners and customers for their understanding and will provide updates.